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Background
Jewelry
on 5th is a family owned business which began selling diamonds in New
York City in 1977. Jewelry on 5th is a diamond cutter and importer
supplying the finest diamonds to diamond wholesalers and dealers in New
York and around the country. If you buy a diamond from a store or your
local jeweler, you could very well be buying one of our stones.
Jewelry on 5th
online
In
2006, Jewelry on 5th entered the world of online commerce, offering
loose diamonds and fine diamond jewelry. Creating an allows us to give
customers large and small from anywhere in the US direct access to our
large inventory of fine diamonds.
Business
Rationale
The
diamond business is highly competitive. Many diamond sellers seek to
increase profits by misrepresenting goods. This forces customers to take
a 'buyer beware' position. At Jewelry on 5th we never misrepresent our
items. You get what you are promised and we back that up with a 14-day
inspection period and a 100% money back guarantee. Our customers may
return any diamond or jewelry item for ANY REASON within 14 days of
receipt. We know that diamond and jewelry purchases require trust, and
at Jewelry on 5th we strive to instill full confidence in our customers.
Most important to our view of business, is the idea of creating a long
term relationship. Customers who have a good experience with a merchant
usually return. This is true in our wholesale business where we have
had customers for 20 and 30 years, and we think of retail sales the same
way. Each and every contact with customers is a chance to build
relationships; we know that the best way to foster business
relationships is by providing a top quality product coupled with fast
and courteous service.
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